Terms, Delivery & Returns
All transactions are processed in Australian Dollars
Delivery is only made to Australian addresses
note that liquor is sold only to persons of 18 years of age or older, and age confirmation identification must be presented at the time of delivery.
Returned items must either be faulty or in the case of pantry staples faulty and/or unopened. A return of a ‘faulty’ meal must be made on the day of purchase or in the event of a dinner pack the next day. The meal must be returned to the shop premises for identification. Proof of purchase is required. All other items not prepared as a take home meal must be faulty and or unopened for a return to be entertained. Returns must be within 7 days. Proof of purchase along with the product must be provided.
DELIVERY
All deliveries are made between 3pm and 6pm
Minimum order for delivery is $40.
FREE DELIVERY: Lilydale, Coldstream, Mount Evelyn, Chirnside Park
$10 DELIVERY: Croydon, Croydon North, Wandin, Gruyere, Montrose, Kilsyth
Sorry only collection from Round bird is available outside of the above suburbs, please call us if you believe your suburb should be included in the above areas.
Any orders for products that DO NOT CONTAIN dinner packs must be in by 2pm for same day delivery
Any order for products that DO CONTAIN dinner packs must be in by 3pm the PRIOR day for delivery the next day.
Orders of pantry items, wine, beer, cakes etc can be placed on the day required, but must be in before 2 pm. These will also be delivered in the 3pm to 6pm delivery window. Delivery of any alcohol is contingent upon the purchase of a prepared meal (dinner pack).
CLICK + COLLECT
All menu items, pantry items, wine, beer, etc can be ordered for ‘Click + Collect’ at any time subject to the following conditions. All orders require the specification of a pick up time in between the hours of 9am and 3pm. All orders placed during trading hours must be between 8am to 2pm and require a minimum of 1 hour notice for collection. Any orders placed after 2pm of any given day and 8am of the next day will be available no earlier than 9am of that next day.